Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CBConnie B., Staunton, VACustomer since Sep 2017
“Good communication. Willingness to help”
- CBCarri B., Mount Crawford, VACustomer since Sep 2017
“Very informative! Felt like my best interests were always a priority as well as finding the most affordable option!”
- MLMatthew L., Staunton, VACustomer since Sep 2012
“Great customer service always very helpful answering questions highly recommend.”
- SZSteven Z., Verona, VACustomer since Nov 2014
“Very responsive – best value products & great service always!”
- DRDebbie R., Staunton, VACustomer since Feb 2017
“You took care of setting us up with insurance needs when we moved to the area. Very friendly and professional.”
- DFDulcy F., Waynesboro, VACustomer since Mar 2016
“Great customer service. ”
- SPShea P., Fishersville, VACustomer since Sep 2009
“I have always been a very happy customer with you all there at Staley over the years..There has never been a time where i was unhappy with my services there or the staff..You and your staff have always took the time out to answer any questions that i may have had and have always provided great customer service to me..Thank you for all you do..Looking forward to many more great years with Staley Ins”
- JTJustin T., Staunton, VACustomer since Apr 2017
“Great customer service . Staff is very friendly and easy to work with . They work with you to get you the best rates possible, great group to have on your side. ”
- MAMelvin A., Staunton, VACustomer since Jul 2014
“When we had a claim you were right on top of things getting us a check quickly.”
- JDJim D., Ashburn, VACustomer since Jul 2016
“Fred Shaner is the man with the plan! Always quick to respond, extremely informative, and a great source of information as my fiancée and I updated registration on our vehicles, rented our first property together, and bought our first home! Fred was there through it all, guiding us through renters, auto, home, life insurance, and as always, delivering for the best price.
We couldn’t be happier!
” - MWMichelle W., Craigsville, VACustomer since Nov 2013
“You did research to see if we were in the best product and found that we weren’t. Changing to a different company provided us more coverage and saved us a lot of money.”
- TGFort Defiance, VACustomer since Jan 2006
“Able to adjust and find better valued home insurance package vs the one we had which increased over 25% since first purchasing ”
- CLStaunton, VACustomer since Aug 2012
“Wonderful customer service!”
- MMGrottoes, VACustomer since Mar 2012
“Always available to answer questions, and always return phone calls.
Looks out for our best interest.
” - JJJay J., Staunton, VACustomer since Jul 2013
“Best service we’ve ever had! Quick response and always on top of things.”