Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PPPravin P., Waynesboro, VACustomer since May 2013
“Quick and courteous service from the entire staff at Staley Insurance.”
- EOElizabeth O., Lexington, VACustomer since Apr 2012
“I have been using Staley Insurance for both my personal and business insurance needs and Chris and Mark have always provided me with competitive prices and incredible customer service. I do appreciate the prompt Certificates of Insurance and annual reviews at my shop and their desire to learn more about my company so they can continue to offer me the best insurance at the best prices.”
- BBWaynesboro, VACustomer since Aug 2017
“Worked hard to find the best deal for the customer. Knowledgeable representatives ”
- BWBrittany W., West Augusta, VACustomer since Aug 2017
“This insurance company is very easy to work with. The appointment was timely and the agent was genuinely concerned with finding me the lowest insurance rate possible with the insurance provider that suited my needs best. ”
- SLSharon L., Staunton, VACustomer since Sep 2017
“It’s nice to speak to someone that cares when you call!! If there is a question it’s answered if there is a problem it’s solved and promptly I might add. Not just one agent in the office but everyone that works there is always willing to help. I am treated like family and that is what this world needs a lot more of. Thank you Staley Insurace!!!”
Megan L., Staunton, Virginia“Penny Knapp is great, she explained everything to us when we met with her today and she got us great coverage…. was in and out in no time”
April G., Staunton, Virginia
Ty S., Virginia“The best place to get any insurance!! I would recommend anyone whom is on a budget looking for affordable but great coverage to go see William Vaughn. Not only did he make the process easy, he also took time to explain what I was actually paying for to be covered. I came out getting more and paying less than I did with my other insurance agency. Its was an all around great experience!!”
Teresa D., Virginia“Everyone is really nice!!! They give their full attention and really care about you!! They are honest and super friendly :)”
Stephanie W., Virginia“A great insurance agency. I love Penney. She’s the best.”
Suzanna K., Virginia“The support and attention that Penny Knap gave me when I went to Stalely looking for homeowners coverage was top notch. I was impressed from the start and even more so after taking a closer look at my wants and needs, she presented an even better policy with my auto combined. I thought I was already getting the best from one of the top named companies around so was happy to change companies. I am most pleased that she did the work and calculations I didn’t expect. Thank you.”
Judy K., Buffalo Gap, VA“Penny is the Absolute Best she goes beyond and above to help get the best prices and will take every step possible to help everyone she saved me over 600 dollars a year so that was just incredible so thankful that there are still people like her out there !!!!!!!! Thank you again”
Jeff B., Staunton, VA“I always have enjoyed doing business with and working with Staley Insurance. Penny and Mark are super nice and resourceful! I highly recommend them to anyone who is looking for great rates and wonderful customer service!”
Lindsay S., Staunton, VA“I have been a member of nationwide insurance since I was able to drive. I went to staley to just see because I had heard through word of mouth they were very nice and alot cheaper on insurance prices. I have to say that I was blown away!! Not only were the agents great and very polite but switching to staley insurance saved me just shy of 200.00 a month!!! I would recommend this place to everyone! Thanks staley insurance agency and thank you Penny Knapp!!! ”
- WMW. M., Staunton, VA
“Staley Insurance exceeds all my expectations. Everyone there is friendly and take care of my needs. I never have to worry about a thing that means a lot when you are a business owner.”