Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- RBRandolph B., Staunton, Virginia
“When I was looking to move to the area, I read some glowing reviews on-line and thought I would give Staley Insurance a call. I ended up working with Penny who was very helpful in patiently answering all my questions and getting back to me with competitive insurance quotes for home and auto that look like they will meet my needs. After arriving in Staunton, I went by the office to meet Penny in person and received a warm welcome and I could see I was in good hands.”
Michelle R., Staunton, Virginia“Fred Shaner is AWESOME! Second, the rates that Staley Insurance were able to find for us for our new Home and Auto was Hundreds less annually than State Farm was able to provide. Third, finding a personalized, hand written card in our mailbox from Fred was above and beyond what we expected after the papers had been signed.”
- RCRalphandAnn C., Staunton, Virginia
“We have received excellent, speedy customer service. Fred Shaner and the rest of the staff are always professional and friendly and ready to help us when we have questions.”
Cre8tive A., Staunton, Virginia“We receive extremely good service by Fred Shaner. When we had an unfortunate claim, he was patient and instrumental in it getting resolved. I highly recommend Staley Insurance!”
Lisa M., Staunton, Virginia“Staley Insurance has had my business since 2002! They have listened attentively to my needs and also made helpful suggestions to better serve my home and auto insurance needs.”
- SDSteve D., Staunton, Virginia
“Always top notch service. Penny is a delight to work.”
- JHJeremy H., Staunton, Virginia
“Staley Insurance provides me with the coverage I ask for and meets my needs, no pressure for more and delivers what they say. Period. That’s what I need for my business.”
- SWSantina W., Staunton, Virginia
“I never wait long for a response to my inquiries. Staff are always friendly either on the phone or in person. Staff is always willing to get you the best service/coverage that best fits your needs.”
- LSLori S., Staunton, Virginia
“Finding the very best rates and juggling our multiple policies. Fred is great!”
Corban T., Staunton, Virginia“I love the quick responses I get from Mr shaner and was very helpful in being able to find affordable rates. I have since recommended him to multiple people”
David B., Staunton, Virginia
Michael C., Staunton, Virginia“Great guy to do business with”
- MRMelissa R., Staunton, Virginia
“Penny was exceptional, very friendly…I am very pleased with my experience obtaining insurance today!!”
- MWMelissa W., Staunton, Virginia
“My experience with Staley Insurance was outstanding because I not only saved money but I now have a piece of mind too.”
Jackie M., Staunton, Virginia“Penny Knapp at Staley Insurance has been an absolute gem. Navigating the home-buying process has been tricky as a first-timer, and most of those involved have been tight-lipped and hard to reach. Not Penny! Gosh, she did the absolute most to make sure we were getting the right coverage. She was thorough and easy to reach and forthcoming with information. She even found a way to bundle our plans and save us money. I really felt she was looking out for my best interest, and I’d recommend her services to anyone.”