Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- GLGene L., Staunton, Virginia
“Staley Insurance has always provided good, sound guidance regarding all insurance matters. They strive to always respond back promptly to all calls when your agent is missed. We have entrusted our business and personal insurance lines of business to them for many years.”
- JVJon-Jon V., Staunton, Virginia
- KHKatie H., Staunton, Virginia
“Penny was a total DREAM to work with! I didnt realize how much money I was spending with my previous insurance, for the exact same coverage plan but CHEAPER with Staley! Highly recommend the company’s customer service and patience with all our questions”
Hussain S., Staunton, Virginia“Great.”
- TCThomas C., Staunton, Virginia
“Penny Knapp has always been responsive to our insurance needs. She always follows up on requests for our auto and homeowner’s requests for the best policies per premium price. We are VERY satisfied for the attention she gives to our insurance requirements.
Thomas & Helen” - EPEddie P., Staunton, Virginia
“Penny has done a great job for my insurance needs for 20 years and always does her best to help”
- RBRobin B., Staunton, Virginia
“I have been with Stanley Insurance for 23 years. They are a great Insurance company. The secretary Penny is very good to talk to if you happen to have an issue. They are very much interested and are good about answering questions if you have any. They always have time for you. If you are looking for an insurance company to go to I definitely recommend them.”
Constance S., Staunton, Virginia“Fred was phenomenal! My partner and I are first time homebuyers and let me just say, the process is anything but straightforward. Luckily, Fred made the task of shopping for homeowners insurance + auto insurance clear and concise. We recommend his services hands down.”
- TATammy A., Staunton, Virginia
“Everyone is great at Staley’s! Penny is extremely patient and professional! She is always quick to respond”
- BABob A., Staunton, Virginia
“I met with Penny today for my auto and homeowners’ insurance. She gathered all my info and had a quote lightning fast. She got me better coverage and a lot cheaper rates than what I had. Penny is very knowledgeable, professional and friendly. Can’t thank her enough. Highly recommend.”
Tom P., Staunton, Virginia“My wife and I are first time home buyers in Staunton and while shopping around for homeowner’s insurance I decided to check out Staley due to the great reviews online. I was connected with Penny who has been amazing throughout the whole process. I ended up switching over for auto as well, and when we unexpectedly were required to get a flood policy, Penny found us one that was thousands of dollars cheaper than all of the other quotes we had received. If you want great customer service and don’t want to overpay for insurance, I’d highly recommend Staley Insurance Agency.”
Kevin P., Staunton, Virginia“Penny is a miracle! I just got auto insurance thanks to her, and it was a breeze and a pleasure. If everyone dealt with her in person then no one would ever go online again.”
C H., Staunton, Virginia“My insurance came up for renewal……and I shopped around. Penny was very helpful and detail oriented. She was able to reduce my auto and home policy substantially saving me quite a bit if money….plus providing more coverage. Give her a call. You will not be disappointed.”
- JPJudith P., Staunton, Virginia
“I visited Staley Insurance today after being a long time customer of XYZ company. I went in wanting to compare rates and left having a new insurance carrier. Penny was so easy to work with and she took the time to explain things (sometimes more than once). I am looking forward to a long term relationship.”
Karyn B., Staunton, Virginia“When I was scrambling to come up with affordable car insurance my mother and brother both recommended Penny at Staley Insurance. So I dropped by the office, with no appointment, and they fit me in without fail. Penny really saved me on money, stress, and time. If you’re looking for cheap insurance, you can go anywhere. If you’re looking for great coverage, cheap rates, and by far the best customer service experience, talk to Staley!”