Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- TPAnonymous, Waynesboro, VACustomer since Sep 1999
“They respond to your inquires quickly and are very knowledgeable in answering your questions. They’re dependable and have regular office hours to accommodate.
Phone calls or in person visits. ” - JRStaunton, VACustomer since Dec 2023
“I like knowing who I deal with and can go to if I need them. I am not scuffled around to a lot of different people to deal with my problems. Fred is great and did all he could to help me and my son get better coverage and a better price.”
- KJAnonymous, Mount Sidney, VACustomer since Dec 2023
“Fred is amazing! He is so helpful and professional! ”
- SGSarah G., Staunton, Virginia
Christopher M., Staunton, Virginia“Penny Knapp is the BEST. She improved our insurance across the board at a significantly cheaper cost. As an added bonus, she is a lovely person! Highly recommended.”
Ryan D., Staunton, Virginia“Easy and great to work with!”
Stephen A., Staunton, Virginia“Staley was great to work with. Easy to communicate with and are very diligent in getting the best quote with options. Penny spent time to go over the policies. She was quick to respond to questions by phone or email. I highly recommend this agency.”
- YBYomiester B., Staunton, Virginia
- SJShirley J., Staunton, Virginia
“Penny is very knowledgeable and informative. I recommend her to everyone”
- JTJose T., Staunton, Virginia
- CEAnonymous, Verona, VACustomer since Jun 2024
“Since switching to Staley, I have recommended your company to many of my friends. Fred is literally the best!!”
Michelle B., Staunton, Virginia“So nice and helpful Katie miller is so kind”
- LHLisa H., Staunton, Virginia
“Fred Shaner was very helpful, helping me find the right insurance for me. He met with me on short notice and found insurance for me that was cheaper than what I had previously. Very happy that I found them!”
- RRed, Staunton, Virginia
“I’m not much of a review person but this was something that people need to see. Ive spend most of my life with high insurance easily a few hundred dollars. I was skeptical at first but Penny Knapp was able to give me the best insurance ive ever had to date. She has quite literally saved me hundreds a month. Thank you”
- PWphillip w., Staunton, Virginia
“Today I received the best help I have ever had with finding the best insurance cover for my renter’s and auto insurance. I have Penny Knapp to thank for that! Thank you so much!”