Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- CFchuck f., Staunton, Virginia
“Penny Knapp is wonderful and very helpful!”
- EFEddie F., Staunton, Virginia
“Penny was all anyone could ask for as an insurance agent! She saved me a ton of money, and was patient, kind, and thoughtful.”
- SSSusan S., Stuarts Draft, VACustomer since Oct 2020
“You answered all my questions and went above and beyond to find me the lowest and best policy to fit my needs!”
- JMJohn M., Millboro, VACustomer since Feb 2003
“Always there when you need them.”
- BMBarbara M., Staunton, VACustomer since Mar 2023
“Very good customer service from everybody in the office ”
- TSTheodore S., Broadway, VACustomer since Jul 2023
“Very good service.thanks ”
Tammy K., Staunton, Virginia“We have had Staley Insurance for years. They are always a phone call away and so helpful. Their customer service is incredible. Making what is a usually unpleasant task easy. Penny Knapp is a wonderful agent and will help you find the best coverage. We are very happy customers.”
- JSJames S., Staunton, Virginia
“Penny was great and she helped my wife and I to meet our needs”
- ZHZack H., Staunton, Virginia
“Penny was great to work with! Highly recommend!”
- JRJanell R., Staunton, Virginia
“We just moved to Staunton and went with Staley for our home and auto insurance needs. Fred Shaner explained our new coverage, ensuring that it was a good fit. We feel that we’re in good hands with Fred.”
Marion A., Staunton, Virginia“Ms Penny is so great! She always look after you! Whenever my insurance up their monthly fees, she’s always ready to help and navigate other insurances that are lesser than that.”
- TDThomas D., Staunton, VACustomer since Jun 2019
“Penny is wonderful!”
- JBJoan B., Staunton, Virginia
“Very Helpful. Always glad to help.”
Kevin B., Staunton, Virginia
Crystal B., Staunton, Virginia“Penny Knapp is wonderful to work with. She takes the time to discuss all your options with you. She will shop around and find you the best coverage for the lowest price. I’ve been with Staley insurance for 13 years and have only had positive experiences.”