Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Susan S., Staunton, Virginia“They went above and beyond to find me the best affordable price and policy. Always there with any questions I have!”
Alex J., Staunton, Virginia“Katie couldn’t get me a better rate but was very friendly I appreciated her time and was very helpful.”
Amy F., Staunton, Virginia“It would be impossible to recommend someone more highly than Fred Shaner with Staley Insurance Agency! Fred helped me secure a complicated liability insurance policy. His patience and willingness to assist in every way was invaluable to me! Fred went far above and beyond what was necessary to help me complete this step in making a dream come true!”
- MWAnonymous, Nellysford, VACustomer since Apr 2013
“Prices are good, customer service is good”
Suzette L., Staunton, Virginia- CFchuck f., Staunton, Virginia
“Penny Knapp is wonderful and very helpful!”
- EFEddie F., Staunton, Virginia
“Penny was all anyone could ask for as an insurance agent! She saved me a ton of money, and was patient, kind, and thoughtful.”
- SSAnonymous, Stuarts Draft, VACustomer since Oct 2020
“You answered all my questions and went above and beyond to find me the lowest and best policy to fit my needs!”
- JMAnonymous, Millboro, VACustomer since Feb 2003
“Always there when you need them.”
- BMAnonymous, Staunton, VACustomer since Mar 2023
“Very good customer service from everybody in the office ”
- TSAnonymous, Broadway, VACustomer since Jul 2023
“Very good service.thanks ”
Tammy K., Staunton, Virginia“We have had Staley Insurance for years. They are always a phone call away and so helpful. Their customer service is incredible. Making what is a usually unpleasant task easy. Penny Knapp is a wonderful agent and will help you find the best coverage. We are very happy customers.”
- JSJames S., Staunton, Virginia
“Penny was great and she helped my wife and I to meet our needs”
- ZHZack H., Staunton, Virginia
“Penny was great to work with! Highly recommend!”
- JRJanell R., Staunton, Virginia
“We just moved to Staunton and went with Staley for our home and auto insurance needs. Fred Shaner explained our new coverage, ensuring that it was a good fit. We feel that we’re in good hands with Fred.”